RevOps Logic

    Legal

    Privacy Policy

    Effective Date: 01 January 2026

    Last Updated: 14 July 2026

    Twinflare Technologies LLP ("RevOpsLogic," "we," "us," "our") is a revenue operations and go-to-market agency based in India, providing services to businesses located in the United States, the European Union/EEA and UK, Singapore, Australia, India, and elsewhere. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit https://revopslogic.com (the "Site"), engage us as a client, or interact with us as a prospect or contact of one of our clients.

    This Policy is written to address obligations under, among others: the EU/UK General Data Protection Regulation ("GDPR"), India's Digital Personal Data Protection Act, 2023 ("DPDP Act"), Singapore's Personal Data Protection Act ("PDPA"), Australia's Privacy Act 1988 (Cth) ("Privacy Act"), and applicable US state privacy laws (e.g., the California Consumer Privacy Act, as amended by the CPRA).

    If you do not agree with this Policy, please do not use the Site or provide personal data to us.

    01

    Two Roles We Play

    It matters how we're handling your data, because we sit in two different roles:

    • As a controller/business (in our own right): for data about Site visitors, prospective clients who contact us, and our own clients' business contacts (e.g., the people we invoice or work with day-to-day). This Policy primarily addresses this role.
    • As a processor/service provider (on behalf of our clients): when we run outbound campaigns, enrich contact data, or manage CRM/marketing systems for a client, we process personal data about that client's prospects and customers under that client's instructions. If you are a prospect who received an email or call as part of a campaign we ran for one of our clients, your data is controlled by that client, not by us, and requests about that data (access, deletion, opt-out) should generally be directed to the client in question, though we will assist in routing such requests where possible. Contact us at hello@revopslogic.com if you're unsure who to contact.
    02

    Personal Data We Collect

    a) Data you give us directly:
    • Name, email address, phone number, job title, and company, when you fill out a form, book a discovery call, or email us.
    • Billing details (name, billing address, and limited payment metadata) when you become a client. Full card numbers are handled directly by our payment processors (Stripe and/or Razorpay) and are not stored on our own servers.
    • Any information you share with us in the course of an engagement (e.g., CRM exports, contact lists): where this includes personal data of your own contacts, we process it as your processor per Section 1.
    b) Data collected automatically:
    • IP address, browser type, device information, pages visited, referring URLs, and approximate location, via cookies and similar technologies (see Section 5).
    • Analytics data from Google Analytics.
    c) Data collected via scheduling and communication tools:
    • Meeting details via Calendly, and message content when you email or otherwise contact us.
    d) Data processed on behalf of clients (as processor):
    • Business contact details (name, work email, job title, company, phone number, LinkedIn profile, and similar B2B firmographic/technographic data) sourced or enriched via tools such as Clay, Clearbit, and RB2B, and used for outbound or inbound campaigns run through tools such as Instantly, Kixie, Brevo, Mailchimp, or HighLevel, on behalf of and as instructed by our clients.

    We do not knowingly collect sensitive personal data (e.g., health, biometric, or financial account data beyond billing) and ask that you not send us such data unless specifically requested.

    03

    How We Use Personal Data

    We use personal data to:

    • Respond to inquiries and provide requested information;
    • Schedule and conduct discovery calls and client engagements;
    • Deliver, operate, and improve the Services;
    • Process payments and manage billing;
    • Send service-related communications and, where permitted, marketing communications about our own services;
    • Maintain security, prevent fraud, and comply with legal obligations;
    • Analyze Site usage to improve content and user experience.
    05

    Cookies and Similar Technologies

    We and our service providers use cookies and similar technologies to operate the Site, remember preferences, and understand usage (e.g., via analytics tools). You can control cookies through your browser settings; where required by law (e.g., in the EU/UK), we will request consent via a cookie banner before setting non-essential cookies. Disabling cookies may affect Site functionality.

    06

    How We Share Personal Data

    We do not sell personal data. We share personal data with:

    • Service providers / subprocessors who help us operate our business and deliver Services, which may include: Clay, Instantly, Zoho CRM, HubSpot, monday.com, Zapier, Make, Chili Piper, Brevo, Mailchimp, Kixie, Clearbit, HighLevel, RB2B, Attio, Calendly, Stripe, and Razorpay. These providers are contractually restricted to using data only to provide services to us and, where applicable, our clients.
    • Our clients, where we act as their processor for campaign or CRM data, as described in Section 1.
    • Professional advisors (lawyers, accountants) as needed.
    • Regulators or authorities, where required by law, or to protect our rights, property, or safety, or that of others.
    • A successor entity, in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy (or a materially similar one).
    07

    International Data Transfers

    We are based in India and use service providers located in various countries, including the United States and the European Union. This means personal data may be transferred to, stored, and processed in countries other than the country in which it was originally collected, including countries that may not have data protection laws equivalent to those in your jurisdiction.

    Where we transfer personal data out of the EEA/UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (or the UK International Data Transfer Addendum), or other lawful transfer mechanisms. We take reasonable steps to ensure recipients provide an adequate level of protection consistent with this Policy and applicable law.

    08

    Data Retention

    We retain personal data for as long as necessary to fulfil the purposes described in this Policy, including to provide Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and applicable legal requirements; where we act as a processor for a client, we retain and delete data per that client's instructions and our contract with them.

    09

    Data Security

    We implement reasonable technical and organizational measures (such as access controls, encryption in transit, and vendor due diligence) designed to protect personal data against unauthorized access, loss, misuse, or alteration. No system is completely secure, and we cannot guarantee absolute security.

    10

    Your Rights

    Depending on where you live, you may have some or all of the following rights regarding your personal data. To exercise any of these, contact us at hello@revopslogic.com; we may need to verify your identity before acting on a request.

    If you are in the EU/EEA or UK (GDPR): You have the right to access, correct, delete, or restrict processing of your personal data; the right to data portability; the right to object to processing (including for direct marketing); and the right to withdraw consent at any time without affecting prior lawful processing. You also have the right to lodge a complaint with your local supervisory authority.

    If you are in California or another US state with a comprehensive privacy law: You may have the right to know what personal information we collect and how we use/disclose it, to request deletion or correction, to opt out of the sale or "sharing" of personal information (we do not sell personal information), and to non-discrimination for exercising your rights.

    If you are in Singapore (PDPA): You have the right to withdraw consent to the collection, use, or disclosure of your personal data, and to request access to and correction of your personal data, subject to exceptions permitted under the PDPA.

    If you are in Australia (Privacy Act / Australian Privacy Principles): You have the right to access and seek correction of your personal information, and to make a complaint about a suspected breach of the Australian Privacy Principles, including to the Office of the Australian Information Commissioner (OAIC) if unresolved.

    If you are in India (DPDP Act): You have the right to access information about how your personal data is processed, request correction and erasure of your personal data, nominate another person to exercise your rights in the event of death or incapacity, and grievance redressal via our Grievance Officer below.

    11

    Children's Privacy

    The Site and Services are intended for business use by adults and are not directed at children. We do not knowingly collect personal data from individuals under 18 (or the applicable age of digital consent in their jurisdiction). If you believe a child has provided us personal data, contact us and we will take steps to delete it.

    12

    Do Not Track

    Our Site does not currently respond to "Do Not Track" browser signals.

    14

    Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated Policy on this page with a revised "Last Updated" date, and where changes are material, we will provide additional notice (e.g., via email or a Site banner) where required by law.

    15

    Grievance Officer / Contact Us

    In accordance with applicable data protection law (including India's IT Rules and DPDP Act), you may direct questions, requests, or complaints to:

    Grievance Officer / Data Protection Contact

    Twinflare Technologies LLP

    Lower Ground Floor, Salcon Rasvilas, D-1, Saket District Center, Saket (South Delhi), South Delhi, New Delhi, Delhi, India, 110017

    Email: grievance@revopslogic.com

    If you are located in the EEA or UK and wish to raise a concern with a supervisory authority, you may contact your local data protection authority. If you are located in Australia, you may contact the OAIC (oaic.gov.au). If you are located in Singapore, you may contact the Personal Data Protection Commission (pdpc.gov.sg).